Support
You purchased the Gameforest theme and you got premium support for six or twelve months what you can renew anytime. You have multiple options to get help from the developer if you have any question.
Item Support
Having support for your purchased item means that the author will be available to you, the buyer, to iron-out any potential issues you have in using the item. This page will tell you all about what you can expect from authors who sell supported items.
| What's included | 6 months support | All items |
|---|---|---|
| Updates to ensure the item works as described | ||
| Discretionary version updates | ||
| Availability of the author of the item to provide item support | ||
| Technical questions about the item's built-in features, functionality and plugins | ||
| Assistance with reported bugs and issues | ||
| Help with included third party assets (e.g. image sliders, contact forms) |
How it works
During the item support period, you can report and discuss bugs and minor item defects with the developer.
Get Help
If you have any question or you have an issue with the theme you can ask from the developer in email or in the comments section and you will get an answer shortly but please don't forget to check your support status.